Why to Use Wireless POS (WPOS) or Wireless Point of Service (Wifi Point of Sale) Solutions?

POS | QSR | Wireless Technologies | Wireless Networking Hardware

Deploying Wireless Point of Sale (a.k.a. Point of Service or WPOS) at your location not only improves customer service, employee productivity, and provides you tools necessary for maintaining accurate (just in time) inventory levels (especially for Direct to Store or DTS items from Direct Store Delivery DSD vendors), it also saves you money in terms of reduced credit card processing fees and fewer chargebacks.

Most Wireless POS systems only cost anywhere between 10 to 20% more than their conventional counterpart. However, integration of mobile POS solutions in your infrastructure and business processes makes your operation more nimble/flexible -thereby not only helping you survive day to day challenges, it equips you with management tools that can help you covert those challenges into opportunities for providing better customer service while lowering your costs.

Here are a few key benefits of using Wireless POS:

  • Employee Productivity: Mobile POS products allow your staff to handle transaction quickly -in fewer steps. There is no need for your employees to walk back and forth with customer orders, customer checks, or credit cards -they can taken down the order and send it to the kitchen in one click, then print out the customer check right at the restaurant table (or at the poolside, banquet hall, or convention center, etc.), hand it to the customer, swipe the credit card using wireless credit card machine, and verify that card is good and that the transaction went through, print a receipt for the client, and upload the details of that transaction to your central POS system -all of that done without having your employees running back and forth between your service desk and where ever the client may be situated.
  • No Long Lines at the Service Desk: One of the most depressing site -from your clients point of view -is going to be having to wait their turn in long checkout lines. By using more efficient/faster wireless POS solutions, you not only serve your customers better, you also make your operation look professional.
  • Save Money in Merchant Card Processing Fees: Wireless credit card processing are considered to be (low-rate) swiped transactions -unlike manually entered transactions involving credit card imprints that would cost you significantly more in terms of credit card processing fees alone.
  • Reduced Risk of Credit card Fraud: In stead of having to discover that someone handed you a bad (stolen) credit card number after the customer has left your location, wireless interface to your POS system allows you to run the credit/charge card through the wireless credit-card processing machine right in front of your customer, and to verify on the spot that the credit card is good, and that the transaction actually went through and that you also have an authentication code from your merchant should there be any issues regarding that transaction on a later date.
  • More Accurate Inventory Control: Wireless POS solutions include handheld devices that can be used to periodically scan your actual inventory levels. In case of a hospitality center, for example, your can have your room service automatically scan various items (cash bar items, and other consumable/portable items) and automatically let the central desk know if any of the consumables need to be replenished or if any of the mobile/portable items have gone missing. The data so scanned would, of course, will get automatically plugged into that client's bill as may be necessary -all of that being done wirelessly using one single scan/click of a wireless POS accessory device.
  • Eliminate Cumbersome/ Errorprone Data Entry Tasks: Your employees do not have to double as (i.e. waste their time working as) data-entry clerks. Mobile/Wireless POS solutions can spare your employees from the proverbial paper-chase, and mundane data-entry tasks. All they need is a mobile handheld device that they can use to swipe, scan, or trigger to gather and upload information to your central office -from anywhere within (or in close proximity of) your premises.

Just as mobile (cellular) phones and emails have become an integral part of our daily lives, so has wireless business solutions in leading enterprises. There is no reason why you should not chuck that old register that has already attained a landmark status in your office, and upgrade your back-office business processes using wireless Point of Sale or WPOS technology based business solutions.