Wireless Services Reference Desk

Troubleshooting Wireless Broadband Internet Routers, Wireless Gateways, and ADSL/Cable Modems

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This document provides information on how to diagnose and resolve connectivity related issues on wireless Routers, ADSL Broadband Cable Modems, and Wireless Gateways.

Even though there are many things that can prevent your wireless router/gateway from operating trouble-free, most problems can be attributed to simple contributing factors like: Obsolete or corrupted firmware, Incorrect data transmission rate settings, Incompatible encryption/security settings, Excessive RF interference, Highly degraded/attenuated radio signal, SSID broadcast issues, Incorrect/conflicting networking parameter settings, Data packets not getting past a firewall, or Use of conflicting radio channels.

If you are experiencing problems with your wireless router, we suggest you start troubleshooting with the following:

How to Prevent or Block Rogue APs from Joining Your Wired or Wireless WLANs?

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Preventing Rogue APs from joining (having an unauthorized access to) your personal or corporate networks is not easy, and there is no single solution that guarantees 100% success.

However, you would have a reasonable degree of success in keeping those uninvited pests off your network if you follow some the suggestions outlined below.

Please be advised that the following list is not an all-inclusive one-size-fits-all cure for all your Rogue AP Blues. A lot is going to depend on how your network is designed, setup, and managed; the quality (or lack thereof) of various networking devices used on your network, and how proactive you (or your network administrators) are in monitoring your network usage and in enforcing your network security policies.

Having said that, here is a list of things you can do to improve your chances of keeping rogue APs off your network: